General terms and conditions Hout-doe, sustainable wooden toy webshop
Article 1. Applicability 1.1 These General Terms and Conditions of Sale (hereinafter: Terms and Conditions) apply to all offers, orders and agreements in our webshop, to the exclusion of any other general terms and conditions.
1.2 Placing an order means that you accept the applicability of these Conditions.
1.3 It is only possible to deviate from the provisions of these Conditions in writing, in which case the other provisions remain in full force.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements for the benefit of our web shop, are also stipulated for the benefit of intermediaries and other third parties engaged by our web shop.
Article 2. Offers / agreements
2.1 Our webshop expressly reserves the right to change prices.
2.2 An agreement is only concluded after acceptance of your order by our webshop.
Article 3. Prices and payments
3.1 The prices stated for the products and services offered are in euros, including VAT and excluding handling and shipping costs.
3.2 The goods will be delivered after payment of the full invoice amount to the stated account number that appears during the ordering process.
3.3 If the prices for the products and services offered increase in the period between the order and its execution, you may cancel the order.
Article 4. Delivery
4.1 The delivery times stated by our webshop are only indicative. Exceeding any delivery period does not entitle you to compensation or the right to cancel your order, unless the exceeding of the delivery period is such that you cannot reasonably be expected to maintain the agreement. In that case you may cancel the order.
Article 5. Retention of title
5.1 The ownership of the delivered products is only transferred when you have paid everything you owe to our webshop. The risk with regard to the products is transferred to you at the time of delivery.
Article 6. Complaints and liability
6.1 After receipt you are obliged to check whether the delivered goods comply with the agreement. If not, you must notify our webshop within 7 days.
6.2 If it has been demonstrated that the products do not comply with the agreement, our webshop has the choice to replace the products with new products, to repair them, or to refund the invoice value thereof against return thereof.
6.3 If you do not wish to purchase a product for whatever reason, you have the right to return the product to our webshop within seven (7) working days after delivery. Returns are accepted if the product is unused, the product packaging is undamaged and any plastic seal on the packaging has not been broken. Costs for return shipment are always for your account.
Article 7. Orders / communication
7.1 For misunderstandings, mutilations, delays or improper transmission of orders and communications as a result of the use of the internet or any other means of communication in the traffic between you and our webshop, or between our webshop and third parties, insofar as they relate to the relationship between you and our webshop, our webshop is not liable, unless there is intent or gross negligence on the part of our webshop
Article 8. Force majeure
8.1 Without prejudice to its other rights, in case of force majeure, our webshop has the right, at its own discretion, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, by notifying you in writing. parts and this without our webshop being obliged to pay any compensation, unless this would be unacceptable in the given circumstances by standards of reasonableness and fairness.
8.2 Force majeure is understood to mean any shortcoming that cannot be attributed to our webshop, because it is not attributable to its fault and cannot be attributed to it by law, legal act or generally accepted views.
Article 9. Miscellaneous
9.1 If you provide our web shop with an address in writing, our web shop is entitled to send all orders to that address, unless you inform our web shop in writing of another address to which your orders should be sent.
9.2 If our webshop permits deviations from these Conditions, whether tacitly or otherwise, for a short or longer period, this does not affect its right to demand immediate and strict compliance with these Conditions. You can never assert any right based on the fact that our webshop applies these Terms and Conditions flexibly.